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Jewelers Mutual Group has provided the content on this page.
JM Care Plan™ is an additional warranty plan to protect your jewelry from normal wear and keep each piece looking like the day you got it.
If your piece is damaged from normal wear, your care plan covers repair, and if it can’t be fixed, it will be replaced.
HOW IT WORKS:
1. Buy JM Care Plan™ from us at the time you purchase your jewelry.
2. Wear your piece with confidence. JM Care Plan™ covers damage from normal wear.
3. If something happens to your jewelry, contact us to get started on the claim. You must have the receipt and JM Care Plan™ terms and conditions as proof of coverage.
WHAT IS COVERED
Q. How do I file a claim?
A. As soon as something happens to your jewelry, contact us-
. You must have your receipt and JM Care Plan™ terms and conditions as proof of coverage. The goal is to get you back to wearing your jewelry as soon as possible.
Q. How do I cancel my coverage?
A. Contact us with your cancellation request. You may receive a full or partial refund according to the terms and conditions.
Q. Are routine inspections required to maintain coverage?
A. All required care, maintenance, and inspection services specified in your item’s original manufacturer’s warranty must occur to maintain coverage.